Fit Protection covers incorrect measurements only and products will only be replaced with the same specification as per the original order with the exception of the relevant sizing issue. It can not be added nor will be valid on orders where the value of custom products exceeds £100.
Should you activate Fit Protection, the original order will need to be returned in the original packaging prior to delivery of your new order. Should this be damaged in any way, we reserve the right to cancel your Fit Protection and stop production of your replacement items. Should you have paid for the Fit Protection, no monies will be refunded.
Should you wish to activate Fit Protection, you must notify us of the correct measurements within 14 days of receipt of your original purchase. Should you activate Fit Protection, you are liable to pay the delivery charge for the new order.
This service can only be used once, any subsequent orders will not be covered under Fit Protection.
Please note that Fit Protection only applies to customers living in the UK (mainland only).