Free UK Delivery over £50
Order Online or Call on 01480 214777
Framing your photos online is simple, but you may have some questions
Before uploading images, please ensure that you own, or have the legal right to reproduce them. If you do not own the files, and do not have express permission from the owner or copyright holder, we reserve the right to cancel your order.
Currently, you can upload the following file types in order to print or simply preview your framed photo:
To check the file type of your photo on a PC running Windows:
To check the file type of your photo on a Mac:
Transfer time will increase if your image is bigger, but generally speaking the bigger your image the better it will look printed.
Individual files uploaded can range in size from a minimum of 1mb to a maximum of 100mb.
To check the size of your photo on a PC running Windows:
To check the size of your photo on a Mac:
Troubleshooting can help you if you're unable to upload your image.
These steps help resolve your issues:
If you still encounter issues, please contact us.
Once you've uploaded your photo, our quality indicators will advise you if your photo will look good at the currently selected product size. You shouldn't use your computer screen to judge the quality of your photo.
The bigger you print your image, the more likely it is to look pixelated, so use our resolution guide below to ensure your images will not look blurry once they've been printed.
|Print Size||Min. DPI||Min. Resolution||Optimal DPI||Optimal Resolution|
TIP - for best results, take your photos at the highest resolution your camera will allow.
By default our workflow will attempt to use an embedded image profile. If there is no profile embedded within the image we will use our default settings. These have been professionally designed and tested by Epson for our individual printers.
To avoid your print results differing from your on screen image we recommend saving your image using the following settings:
TIP - If you have the option, save your image with its format set to "Baseline "Standard". By doing so, your image will upload faster and minimise any loss in quality.
If you're a business that requires absolute colour accuracy, we can organise for hard proofs to be produced. Just contact us.
We always recommend setting your camera to capture images at the highest possible resolution. The will allow us to create crisp prints at larger sizes. There are however factors, other than resolution, that can affect the quality of your photos.
Quite often you can improve the appearance of your photo by cropping out unnecessary parts. Cropping allows you to create a focus and remove any distracting elements from the photo. You can crop your image with us when you upload your picture. Please remember that as you crop your image the resolution will be reduced.
Before uploading your photos, you can remove any imperfections and enhance the overall look of the image. This can be done using a range of both free and professional grade photo editors such as Adobe Photoshop.
Please note that all frames have a lip onto which the glazing and artwork rests. This is to prevent the items falling through the front of the frame. This means the visible size is slightly less than the physical print size by about 5-10mm on each edge.
If you order a mount then we will make the aperture roughly 10mm smaller than your print dimensions. This will allow us to fix the print to the reverse side of the mount, keeping it in place. This means the visible size is slightly less than the physical print size by about 5-10mm on each edge.
Every attempt will be made to trim your prints as accurately as possible. Prints however are cut by hand on a professional guillotine to +/- 2mm tolerance. We will of course always ensure that your print fits perfectly inside your frame and/or mount.