eFRAME | Genuine testimonials & reviews from our existing customers | Page 3
eFRAME

Testimonials - 2010

Our customers depend on us to provide quality, affordable products and exceptional customer service. We do our best to meet and exceed their high standards. Here's what our customers say about our efforts.

Another Delighted Customer

Dear Sir or Madam, I would like to thank you for the prompt and efficient service I got from your company. I work in a school and have recommended your website to the art department because of your excellent custom sized frame mount service. I would like to thank you as I am extremely happy with the products I received and will of course remember your company when I need to frame anything. Thank you again, Alasdair

Another Delighted Customer

Hi Many thanks for keeping me informed, etc. The frame arrived on time and no problems. The four pictures of all the routes up Snowden fitted perfectly. Just what my wanted for her birthday present!! Thanks. Peter.

Another Delighted Customer

Just a quick e-mail to say thank you for the speedy delivery of my frame - just what I needed to complete a surprise 65th Birthday present. Many thanks Louise

Another Delighted Customer

Hi Just to inform you my frames arrived today and I would like to comment on how impressed I was with them. The entire process from ordering to delivery was extremely efficient and I am very pleased with the end result. I will certainly be ordering again from you in the future Many Thanks Lisa

Another Delighted Customer

Dear Paula, Thank you very much for the gesture, that really is most decent of you. Excellent customer service, a rare commodity these days. Regards Lesley

Another Delighted Customer

JUST A QUICK THANK YOU FOR THIS ORDER I RECEIVED LAST WEEK. I AM DELIGHTED WITH THE FRAMES. THEY WERE PERFECT JUST WHAT I WANTED. THANKS AGAIN. DEBBIE

Another Delighted Customer

Hi Paula, Just to say that my daughter was absolutely delighted with her frame. It was ordered to hold a papyrus of the pyramids at Giza and it looks fabulous. Thanks you so much for your excellent service and you can rest assured that if we need frames in the future we will be delighted to use the comapany again. Regards, Wilma

Another Delighted Customer

Hi Just to say thank you so much for the incredibly prompt service. On Tuesday I spoke to you about a frame that was slightly marked and I said I needed it for a wedding today - I didn't expect to receive the replacement frame in time to treat the wood, and frame up the picture - but I did. Thank you so much. I will definitely use you again. Many thanks Sally Mudway

Another Delighted Customer

Just to let you know that my order arrived safely and to thank you for a fabulous service. Regards, Stephanie

Another Delighted Customer

Hi Paula, I just wanted to let you know how pleased I am with the service that I have received from your Company, and how quick it took from the time I e-mailed to the frames being delivered. Should I need any frames in the future I will look to your Company first. Many Thanks Liz Payton

Another Delighted Customer

Dear Paula They [the frames] arrived and are absolutely delightful. You're on for all my future frames! Kind regards Jorgen

Another Delighted Customer

What an excellent site! I am telling everyone about it and will find it invaluable for framing my portraits i'm sure!!! Thanks Philippa

Another Delighted Customer

Thanks so much for pulling out the stops - my frames arrived safely yesterday & they are great. I will certainly be in touch again soon Best wishes Sally

Another Delighted Customer

I just wanted to drop a quick line to thank Jayne at eFrame for all her help. It was my first time submitting something for an exhibition and needed a non-standard frame and needed it urgently. Everyone was so helpful and my frame arrived the next day absolutely perfect, I can't thank you enough, just love your 'can do' attitude. many thanks Jan

Another Delighted Customer

Thanks for your help Nicola, you guys have saved our bacon twice now!! :) Will definitely use your service again. Thanks! Claire.

Another Delighted Customer

To whom it may concern, I am just writing to say thank you to one of your sales team on the help she gave me today. I was helped by Paula who managed to help me get a frame sooner than expected and helped me to change delivery address. She went out of her way to help which is somewhat rare these days. I would recommend eframes and the service you offer. Thanks Peter Davidson MRICS Surveyor for Drivers Jonas LLP

Another Delighted Customer

Dear Paula, Thank you for helping with my frame order, and having the items despatched pronto, they have arrived and in good condition. I am very happy with my frames and hope everything will come together well for my Exhibition. Thank you, Kind Regards, James

Another Delighted Customer

Hi, Just received the frame we ordered last week - it is superb, just what we wanted, and our wedding certificate finally has a home! We'll be recommending your service to friends & family; thanks again. A.R. J.

Another Delighted Customer

Hi Paula After having received my order today well ahead of the predicted delivery date, I just wanted to thank you for the excellent service. I'm not usually moved to writing compliments (not often a reason to) but your expedient, friendly and very helpful manner together with a perfect product exactly as specified and really well packaged gave me every reason to drop you a line. Thanks a million. I hope I have reason to use you again soon. All the best Mark

Another Delighted Customer

Hi Paula, Just wanted to a big thank you for you prompt action getting the frame I order from you out to me so quickly. Very much appreciated. Regards Yvonne

Another Delighted Customer

Hi Paula, My frames arrived this morning & I just wanted to drop you a quick note to say thank you so much, they are fantastic quality & the pictures look great in them, also thank you so much for making & delivering them so quickly. I will most definitely be using eframe again & have already recommended you to friends & family. Thanks again. Natasha

Another Delighted Customer

Hello eFrame I am so thrilled with my purchase from eFrame and I would like you to know it. It is so refreshing to find a website that delivers just as it promises, and I am delighted with the quality of the final product and the service you deliver. It is great to find a company that will happily cater to the small-order customer, so I have emailed all my family and friends to let them know that they need not bother searching for any other provider you're the best! Thank you very much from a very happy internet customer. Yours, Tracey

Another Delighted Customer

Hi Andrew I just wanted to let you know that the frame arrived safely this morning. I really must thank you for your efficiency and the quality/price of the frame - we are very pleased. Regards Lynda

Another Delighted Customer

Thank you very much for your swift response. We shall definitely be using your company again. Its nice to find a company with quality goods and good customer service. Many thanks Jackie

Another Delighted Customer

Hello guys from eframe (you can put this in your testimonials :) ) Thanks for such great service in helping me make my degree show exhibitions look so great with the fantastic frames made to my specifications and at such efficiency!! Your prices are great, especially for me being at the end of my degree where money is tight, and the frames themselves are wicked! I've been recommending you to everyone who needs a frame, especially a custom one. Keep up the good work!!! xx steph

Another Delighted Customer

How very nice to find a company with a real person, no six-figure menu to work through when you call a genuine geographical number, and who does what she says she will do. Thank you very much. Rosalind

Another Delighted Customer

Paula, Thank you very much for my framed prints. They look amazing! I am thrilled! Keisha

Another Delighted Customer

Hi Paula, Received frame on Saturday 17th thankyou. I'm very pleased with it and will be using your company again. Angela

Another Delighted Customer

Dear Support Team Just wanted to say thanks. My frames arrived safe and sound this morning, and I am currently mounting my embroideries ready for hanging on the wall! Frames are perfect size. Your service excellent. Will have further framing needs, and will be back.(Will also recommend you to friends and family) Margaret

Another Delighted Customer

Dear Andrew, Just wanted to say a big 'thank you' for all of your assistance and how quickly the frame was delivered. We have put the pictures in it today and it looks great Kind regards, Tess

Another Delighted Customer

Hello there Just a quick note to say a huge 'thank you' for arranging the creation and delivery of my frame so quickly. So often these days I moan about people not doing their job properly but this is a shining example of customer service. I really appreciate the 'can-do' attitude and will not hesitate in singing eframe's praises to everyone. Many thanks and best wishes Sarah

Another Delighted Customer

Hello Nichola and eframe team Just to let you know my latest order arrived safely today. Many thanks for the email letting me know it was coming. I just want to say how pleased I am both with the frame you made for me and the mounts. Everything is of high quality as I have come to expect but the frame is excellent, great quality and a perfect fit. I can't really believe what great value it is as I am sure I would have paid 3 or 4 times the cost at a high street framers. Thank you so much for everything and for the great customer service - I will certainly be back for more, in fact I'm already planning my next order! Very best wishes to you all Helen

Another Delighted Customer

Hello there Just a quick note to say a huge 'thank you' for arranging the creation and delivery of my frame so quickly. So often these days I moan about people not doing their job properly but this is a shining example of customer service. I really appreciate the 'can-do' attitude and will not hesitate in singing eframe's praises to everyone. Many thanks and best wishes Sarah

Another Delighted Customer

Hiya Paula, It arrived yesterday as you said, thanks very much. It looks absolutely brilliant. We spent last night scotch taping the pics in and hanging it above the fireplace and it looks as good as i'd hoped. Thanks for all your help on it. Will definitely come back and use your company again as you have been great to deal with, and the final product is perfect. Many thanks again, and all the best, Margarita

Another Delighted Customer

Hi My name's Amy and last week i received an order you made for me for my upcoming exhibition. I just wanted to say thank you so much for your help and getting my frames to me so quickly. I couldn't quite believe it when they arrived that fast and they are perfect. I will definitely be using you again and have recommended you to friends and family. Look forward to working with you again in the near future many thanks Amy

Another Delighted Customer

I have just received the A0 frame that I ordered from you last week. I wanted to say thank you firstly for the the brilliance of the frame for the price, and the speed of delivery was impeccable to say the least. Thank you very much for your service and hopefully will be using you again very soon Thanks again The very Kindest Regards Luke

Another Delighted Customer

Paula, We received our frame today and are very very pleased with it. We will be recommending your service to our friends and family in the future. Many thanks for an excellent service. Debbie and Simon

Another Delighted Customer

Hello, thank you for picture frame which i received today. Beautiful frame i am delighted, absolutely perfect fit for my watercolour painting. Assuring you of any future purchases. Cecil.

Another Delighted Customer

Received my order of 10 mounts today. Very impressed with the quality, the speed of turnaround and the very secure packaging - in fact it took me ages to get it open! I will certainly use you again. Bob.

Another Delighted Customer

Hi Paula, the frames have just arrived, thank you for your excellent service. Best wishes, Paul

Another Delighted Customer

Hi Paula, our frames have arrived safe and sound and look absolutely fabulous... we've only opened up one of the white ones, but it looks perfect. Thank you very much for your help, speed and quality - really super. All the best Mariana

Another Delighted Customer

Just a quick thank you for the frames which I recently ordered. Your service and quality of product are both truly excellent in a world where such things so often disappoint. THANK YOU. Chris.

Another Delighted Customer

Just a quick email to say thanks for turning round my order so quickly - I had it not much more than 24 hours after ordering! Your friendly service and high quality workmanship mean that I would be very happy to use you again or to recommend you to a friend. Many thanks again, Martin.

Another Delighted Customer

Hi Paula I received my frame in the post this morning. It looks great and I'm really pleased with it. Thanks a lot for getting it posted out so quickly to me. A really great service. Thanks again John

Another Delighted Customer

Wow, thank you very much indeed, that's incredibly generous of you and it's very much appreciated! I only wish there were more companies like yourselves who would go to such lengths for their customers; that really is quite fantastic. Thank you once again and I look forward to making any future purchases from yourselves. Chris

Another Delighted Customer

Hi Nichola, just to let you know the frames arrived at lunchtime and I am delighted with them. Tomorrow morning I'll stay home to assemble my "works of art". I have two more to do at a later stage and will send my order via your website as before. Many thanks for your help, Sheryl

Another Delighted Customer

Just received my 3 frames. All perfect and exactly as ordered!! Finally got those special pictures framed just as I wanted. Thank you Chris

Another Delighted Customer

Hi Paula, A brief note to thank you for dealing so promptly and effectively with the order. Although I haven't yet got through the last layer of bubble wrap. I'm exhausted after fighting with the cardboard, staples and tape (No that's not a complaint but a compliment to the quality of the protective packaging.) Thanks again. I'm certain further orders will follow as I have some very keen photographers in my family. Regards Geoff

Another Delighted Customer

Eframe, Just a note of appreciation to say how pleased I am with my first frame order from you that arrived today, great quality workmanship, excellent packaging and a fast turn - round, I have ordered another straight away and there will be more to follow, excellent! Best Wishes, Nick

Another Delighted Customer

Hi Paula Just received the frames, and they are marvellous! Thank you so much for getting these to me so quickly!! Many Thanks Catherine

Another Delighted Customer

I would just like to say your service has been truly AMAZING. You must have received the wood from the supplier yesterday AND made the frame (it's beautiful by the way and JUST what we wanted!) and sent it out by a very reliable courier who delivered it safely and carefully today and with a smile! That is a good job very well done. Many, many thanks for an up-to-the minute product with good old-fashioned service. We'll be back. Kind regards. Marion

Another Delighted Customer

WOW! My second frame has arrived, and it is just as superb as the first one! As soon as I have stretched and mounted the embroidery that I have done I will send a piccy for you. Thank you very very much. Regards Paula Jane

Another Delighted Customer

Just to let you know how impressed I was with the excellent service you offer. My frame only took one week to arrive and was left in exactly the place I requested it to be left if I was not at home. My 1000 peice jigsaw is now perfectly framed and hanging on the wall for everyone to admire. Your website is the easiest I've ever used and gives a clear picture of what you're ordering.I have taken pictures of my framed jigsaw to show people and have already started to recommend you to others. Thanks again for a fantastic service. Nicola

Another Delighted Customer

Thank you for an excellent service. The help and advice given over the phone really made ordering easy. Delivery was prompt and it was great to be told the day before delivery was due. We are delighted with the result and will add you to 'our favourites' for any future framing! Again many thanks. Yours sincerely, Mrs Biram

Another Delighted Customer

Re Cust A/C LEI019 Invoice 31801 Received this am. Frames are excellent - and your delivery service is out of this world. You know just where the package is and can make sure you are in to receive it!! Although I do not get many done - any more frame business comes your way!! Best Regards, Ken.

Another Delighted Customer

Received my frame today and am over the moon, better than i was expecting!!! I am in the process of setting up a baby and child photography business and will be needing lots of framing doing for my customers, so expect to hear from me again soon thanks again Laura

Another Delighted Customer

Dear Eframe, Just to say how delighted I was with the speed and quality of my recent order. Very impressive indeed. It was well packed and exactly to my highest expectations. Great website too, very easy and high functionality. More soon... Many thanks, Garry

Another Delighted Customer

Hi there, Just to let you know, The frames were delivered fine, and despite a couple of dents and holes in the packaging, were safe and sound. They were wrapped adequately, packaged sensibly, and putting the window mounts in the corresponding frames not only made my job easier, but quicker too. Every measurement was spot on (despite my nerves about whether MY measurements were ok- they were!) And there were more than enough fixings etc...something that can potentially be a hindrance if you add hunting for a fixing to the long list of "to-do's" that make up an exhibition. It's not often that you can tell that careful consideration has gone into good customer service, (especially with online companies) but it was immediately apparent with eFrame. I had to mount all my prints within an evening, having never before framed a print or even organized an exhibition. eFrame's excellent customer service, and faultless diligence ensured that my job was as painless and worry-free as possible, which is definitely a good thing! Even the little things, such as the website's sample colours being exceptionally close to the real thing, pilot holes being made for the screws, and window mounts being placed within the corresponding frames. Many thanks for your wonderful service, I will definitely be using your company again. Best Wishes, Xander

Another Delighted Customer

I received my order yesterday and have to say that I am delighted, not only with the product, but the whole process from website to delivery. Please pass on my thanks to all concerned and I look forward to placing further orders in the future. I will certainly recommend your services to my friends and colleagues. Best regards Ally

Another Delighted Customer

I have received the frame last Friday. It is such a great frame! Many thanks for your assistance. I am pretty sure I will be ordering some more soon.

Another Delighted Customer

Thanks for a quick and efficient service and excellent product, you will definitly be on my list of future suppliers. Kind Regards Jason

Another Delighted Customer

Nichola The frames have just arrived. and i also just put the artwork on the frame. GREAT! Absolutely fantastic! What a high quality of frame you produce! Certainly i'll get back to you again - and recommend you to my other fellow researchers here. Thanks a lot for your help, for your timely delivery ... and for the high quality products! regards Yanuar

Another Delighted Customer

Just want to say that we are delighted with the frame, it sets off the print perfectly. Thank you Mette

Another Delighted Customer

goods received.....excellent ... will definitely repurchase thanks a lot, Ben

Another Delighted Customer

I received my order yesterday and have to say that I am delighted, not only with the product, but the whole process from website to delivery. Please pass on my thanks to all concerned and I look forward to placing further orders in the future. I will certainly recommend your services to my friends and colleagues. Best regards Ally
stars
There's a reason we have over 400,000 customers...
Our service and products are rated 9.7 out of 10