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Last updated: 8th May 2008
Hello Nichola and eframe team Just to let you know my latest order arrived safely today. Many thanks for the email letting me know it was coming.
I just want to say how pleased I am both with the frame you made for me and the mounts. Everything is of high quality as I have come to expect but
the frame is excellent, great quality and a perfect fit. I can't really believe what great value it is as I am sure I would have paid 3 or 4 times the
cost at a high street framers. Thank you so much for everything and for the great customer service - I will certainly be back for more, in fact I'm already
planning my next order! Very best wishes to you all Helen
Hello there Just a quick note to say a huge 'thank you' for arranging the creation and delivery of my frame so quickly. So often these days I moan about
people not doing their job properly but this is a shining example of customer service. I really appreciate the 'can-do' attitude and will not hesitate in singing
eframe's praises to everyone. Many thanks and best wishes Sarah
Hiya Paula, It arrived yesterday as you said, thanks very much. It looks absolutely brilliant. We spent
last night scotch taping the pics in and hanging it above the fireplace and it looks as good as i'd hoped.
Thanks for all your help on it. Will definitely come back and use your company again as you have been great to deal with, and the final product is perfect. Many
thanks again, and all the best, Margarita
Hi My name's Amy and last week i received an order you made for
me for my upcoming exhibition. I just wanted to say thank you so much
for your help and getting my frames to me so quickly. I couldn't quite
believe it when they arrived that fast and they are perfect.
I will definitely be using you again and have recommended you to friends
and family.
Look forward to working with you again in the near future
many thanks
Amy
I have just received the A0 frame that I ordered from you last week.
I wanted to say thank you firstly for the the brilliance of the frame
for the price, and the speed of delivery was impeccable to say the least.
Thank you very much for your service and hopefully will be using you
again very soon
Thanks again
The very Kindest Regards
Luke
Paula, We received our frame today and are very very pleased with it. We will be
recommending your service to our friends and family in the future. Many
thanks for an excellent service. Debbie and Simon
Hello, thank you for picture frame which i received today. Beautiful frame i am delighted, absolutely perfect fit for
my watercolour painting. Assuring you of any future purchases. Cecil.
Received my order of 10 mounts today. Very impressed with the quality, the speed of turnaround and the very secure packaging - in fact it took me ages
to get it open! I will certainly use you again. Bob.
Hi Paula, the frames have just arrived, thank you for your excellent service. Best wishes, Paul
Hi Paula, our frames have arrived safe and sound and look absolutely fabulous...
we've only opened up one of the white ones, but it looks perfect. Thank you very much for your help, speed and quality - really super. All the best Mariana
Just a quick thank you for the frames which I recently ordered. Your service and quality of product are both truly excellent in a world
where such things so often disappoint. THANK YOU. Chris.
Just a quick email to say thanks for turning round my order so quickly - I had it not much more than 24 hours after ordering! Your friendly service
and high quality workmanship mean that I would be very happy to use you again or to recommend you to a friend. Many thanks again, Martin.
Hi Paula I received my frame in the post this morning. It looks great and I'm really pleased with it. Thanks a lot for getting it posted out so quickly to me. A
really great service. Thanks again John
Wow, thank you very much indeed, that's incredibly generous of you and it's very much appreciated! I only wish there were more companies like
yourselves who would go to such lengths for their customers; that really is quite fantastic. Thank you once again and I look forward to making any future purchases
from yourselves. Chris
Hi Nichola, just to let you know the frames arrived at lunchtime and I am delighted with them.
Tomorrow morning I'll stay home to assemble my "works of art". I have two more to do at a later stage and
will send my order via your website as before. Many thanks for your help, Sheryl
Just received my 3 frames. All perfect and exactly as ordered!! Finally got those special pictures framed just as I wanted. Thank you Chris
Hi Paula, A brief note to thank you for dealing so promptly and effectively with the order. Although I haven't yet got through the last layer of
bubble wrap. I'm exhausted after fighting with the cardboard, staples and tape (No that's not a complaint but a compliment to the quality of the protective
packaging.) Thanks again. I'm certain further orders will follow as I have some very keen photographers in my family. Regards Geoff
Eframe, Just a note of appreciation to say how pleased I am with my first frame order from you that arrived today, great quality workmanship, excellent
packaging and a fast turn - round, I have ordered another straight away and there will be more to follow, excellent! Best Wishes, Nick
Hi Paula Just received the frames, and they are marvellous! Thank you so much for getting these to me so quickly!! Many Thanks Catherine
I would just like to say your service has been truly AMAZING. You must have
received the wood from the supplier yesterday AND made the frame (it's beautiful by the way and JUST what we wanted!)
and sent it out by a very reliable courier who delivered it safely and carefully today and with a
smile! That is a good job very well done. Many, many thanks for an up-to-the minute product with good old-fashioned
service. We'll be back. Kind regards. Marion
WOW! My second frame has arrived, and it is just as superb as the first one!
As soon as I have stretched and mounted the embroidery that I have done I
will send a piccy for you.
Thank you very very much.
Regards
Paula Jane
Just to let you know how impressed I was with the excellent service you
offer. My frame only took one week to arrive and was left in exactly
the place I requested it to be left if I was not at home. My 1000 peice
jigsaw is now perfectly framed and hanging on the wall for everyone to
admire. Your website is the easiest I've ever used and gives a clear
picture of what you're ordering.I have taken pictures of my framed
jigsaw to show people and have already started to recommend you to
others. Thanks again for a fantastic service.
Nicola
Thank you for an excellent service. The help and advice given over the phone
really made ordering easy. Delivery was prompt and it was great to be told
the day before delivery was due.
We are delighted with the result and will add you to 'our favourites' for
any future framing!
Again many thanks.
Yours sincerely,
Mrs Biram
Re Cust A/C LEI019 Invoice 31801
Received this am. Frames are excellent - and your delivery service is out of this world. You
know just where the package is and can make sure you are in to receive it!!
Although I do not get many done - any more frame business comes your way!!
Best Regards,
Ken.
Received my frame today and am over the moon, better than i was
expecting!!! I am in the process of setting up a baby and child photography business and
will be needing lots of framing doing for my customers, so expect to hear
from me again soon thanks again Laura
Dear Eframe, Just to say how delighted I was with the speed and quality of my recent
order. Very impressive indeed. It was well packed and exactly to my highest
expectations. Great website too, very easy and high functionality. More
soon... Many thanks, Garry
Hi there,
Just to let you know, The frames were delivered fine, and despite a couple
of dents and holes in the packaging, were safe and sound. They were wrapped
adequately, packaged sensibly, and putting the window mounts in the
corresponding frames not only made my job easier, but quicker too. Every
measurement was spot on (despite my nerves about whether MY measurements
were ok- they were!) And there were more than enough fixings
etc...something that can potentially be a hindrance if you add hunting for a fixing to the
long list of "to-do's" that make up an exhibition.
It's not often that you can tell that careful consideration has gone into
good customer service, (especially with online companies) but it was
immediately apparent with eFrame. I had to mount all my prints within an
evening, having never before framed a print or even organized an
exhibition.
eFrame's excellent customer service, and faultless diligence ensured that
my job was as painless and worry-free as possible, which is definitely a
good thing! Even the little things, such as the website's sample colours
being exceptionally close to the real thing, pilot holes being made for the
screws, and window mounts being placed within the corresponding frames.
Many thanks for your wonderful service, I will definitely be using your
company again.
Best Wishes,
Xander
I received my order yesterday and have to say that I am delighted,
not only with the product, but the whole process from website to
delivery. Please pass on my thanks to all concerned and I look
forward to placing further orders in the future. I will certainly
recommend your services to my friends and colleagues.
Best regards
Ally
I have received the frame last Friday. It is such a great frame!
Many thanks for your assistance. I am pretty sure I will be ordering
some more soon.
Thanks for a quick and efficient service and excellent product, you will
definitly be on my list of future suppliers.
Kind Regards
Jason
Nichola
The frames have just arrived. and i also just put the artwork on the frame.
GREAT! Absolutely fantastic! What a high quality of frame you produce!
Certainly i'll get back to you again - and recommend you to my other fellow
researchers here.
Thanks a lot for your help, for your timely delivery ... and for the high
quality products!
regards
Yanuar
Just want to say that we are delighted with the frame, it sets off the
print perfectly.
Thank you Mette
goods received.....excellent ... will definitely repurchase
thanks a lot, Ben
I received my order yesterday and have to say that I am delighted,
not only with the product, but the whole process from website to
delivery. Please pass on my thanks to all concerned and I look
forward to placing further orders in the future. I will certainly
recommend your services to my friends and colleagues.
Best regards
Ally
Dear Sirs,
I would like to take this opportunity to thank-you and your company for a
super service. I found your web site very easy to use. The items were
speedily despatched and well packaged and excellent communications regarding
delivery. The items were for picture that I had purchased and fit perfectly.
Many thanks and will recommend to others.
Regards,
Julian.
Just a note to confirm that not only have I today received my order only
seven days from placing it, but that it arrived in first class condition,
which given that it contained 2mm glass was excellent, that the shipping
and tracking of the order was brilliant and that the quality of the product
was extremely good, which was a pleasant bonus given that I was concerned
about the quality, being a wood turner myself and having seen some dire
results available on the high street. I must also say that the web site and
the ease of ordering etc. was refreshing.
First class all round - please pass on my thanks to all, Keith
Just a brief note to inform you that I am highly delighted with the three
picture frames you sent me. The ordering procedure was so simple to follow
Regards Len
Guys, I am delighted with the frame you supplied me last week. The quality
is excellent and the price was very reasonable. I know very little about
framing etc., but had an awkward sized picture to frame, your service saved
me time, money, effort and stress (I was worried I was going to have to buy
a more regular sized frame and cut down the picture). The packaging and delivery were also excellent.
Thanks. I will certainly use you again.
Martin Stokes.
I am very pleased with the frame you made for me and will be drawing up an order for 40 additional frames in the near future! Thank you Nic
Hi Nichola, The mounts were left with my neigbour, the work has been mounted, framed and taken to the gallery whom remarked on the excellent frames! Again thanks for all your help at eframe.
Regards, Ben
Hi.
Received my frames this morning.
Exactly as I ordered - and I'm very pleased!
(Delivery also 'spot on' - delivered on the day they had said in their
email).
Many thanks again.
Karon
Hi Paula,
I am loving your excellent customer service, this kind of thing makes =
all the difference - you should give British Telecom a few
lessons, they NEED it!
Cheers,
Bren.
Sorry I didn't get back to you sooner, just to let you know, I have got
your frame, and as predicted the photo fits perfectly. So thank you very
much. It arrived a lot faster than I expected which is an added bonus, and I will
certainly be recommending your services to my friends in the future.
Thanks once again.
Regards,
Max
Dear Sir / Madam,
I just wanted to drop you a quick line to say thank you for the very
prompt service I received from your company recently. I ordered a picture frame
in December and was advised a despatch date of January. Although it was
part of a Christmas present it was not a problem with the frame being delivered
in January, however I was highly delighted to receive my order a couple of
days before Christmas. I must say I am extremely pleased with the frame and mount and I was
able to finish my stitching and frame the work in time for Christmas. I will not
hesitate to use your company again in the future or recommending you to
my friends.
Once again thank you very much for your excellent service and quality of
product.
Kind regards
Sharon
Hi there,
I'd just like to say, this is the first time I have used your service,
but
plan to do so again! The website is excellent - easy to use, tailored for the needs of the customer and
helpful.
I'm a big internet shopper and this is one of the finest sites and
services for what is a reasonably rare internet product. Many
thanks,
David
Hi Nichola, It arrived and I am amazed how quickly you turned that round, and the
end product is great.
I shall be recommending you to everyone I know!
Thank you.
Debbie
Excellent, speedy service! Thanks very much, will be ordering again! Tamsin
Frames received this morning; absolutely delighted with quality etc. The
two oil paintings I bought in Zambia look fantastic. You have a very
satisfied customer and I have many more 'odd' sized photos etc., which have
needed frames for years! Watch this space. Many thanks Hilary
Hello Paula
I just wanted to say a big thank you for all your help on the phone last
week regarding my frame query and for sending me a sample of MLDA135.
The frame is lovely and I am very impressed with the quality . Hilary
Many thanks Paula.
The frames are lovely and all fit beautifully.
Thank you
Karen
Hi Mariea I just want to thank you for your patience, understanding and services. The Craftsmanship of the frame is top notch and Im very happy with the sale. I'll be ordering again.
Kind Regards, Oskar
Hi Nichola
I just wanted to say I received these, and they are excellent - thank you. Regards, Alex
Good Morning
My frame arrived yesterday and I was very pleased with it. My print
looks great in it. I was just telling my mate and he is now going to
place an order with you too.
Thanks for your great service and the quality of your frame.
Breena
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