• Our products are half the price of the high steet
• We are the country's leading bespoke frame manufacturer
• We provide a unique Frame and Mount Design Studio that has to be seen to be believed (and even then you might not believe it!)
• We have the largest choice of product available anywhere
• Our quality is first class. We employ trained picture framers, some to Fine Art Trade Guild GCF (Guild Commended Framer) standards

But don't take our word for it. See our testimonials page and read what others are saying. Welcome to eFrame - the mega-site for frames, mounts and mirrors.

Please see our contact page for full details on how to get in touch.

We are happy to receive orders from companies, organisations, government departments and individuals.

We are open 09:00 to 17:00 Mon-Fri. The web site operates 24 hours a day, 7 days a week.

No. We are a manufacturing company, and our factory is in Cambridgeshire.

We take privacy very seriously. You can find our privacy policy here.

See our measuring guide

Each moulding (the material from which we make the frame) has what's called a "rebate depth". This simply means the inside dimension from the front (where the glazing sits) to the back. Rebate depths vary from 5mm to 29mm. The exact dimension can be found by looking at the web page for that one moulding and reading the description. The rebate depth is the last line.

If you wish to frame something which is thicker than paper, then you need to make sure that the rebate depth is at least 7mm bigger AND you need to tell us in the "Further Instructions" section of the checkout page. If you want one or more mounts in the frame also, then add 1.5mm x the number of mounts to the 7mm.

By way of example, say you had something to frame that is 6mm thick. Just add 6mm + 7mm to find the rebate depth you need - in this case 13mm or more. If you also wanted a mount, then it would be 6mm + 1.5mm + 7mm = 14.5mm or more.

The easiest way to find deep rebated frames is to use the Fast Frame Finder and choose the appropriate options.

See here

All measurements are internal. We make frames to fit the size you give us. So, an A4 frame will be made to fit an item that is A4 in size (297mm x 210mm). Please see here for more detailed instructions on measuring.

The frame includes acrylic glazing or glass, MDF backing board and hanging fixings. We can vary this configuration upon request. Once received, you will need to put your artwork inside the frame and attach the hanging fixings which will take you a few minutes only.

The frame will be supplied with high quality acrylic safety glazing as standard. You can order glass as an option for any frame up to 610mm x 610mm by using the Frame and Mount Design Studio, click on option 6 "Choose Glazing".

No problem. Go to the Frame and Mount Design Studio, click on option 6 "Choose Glazing", and select "No Glazing" - the price will be adjusted accordingly.

To avoid static build up whilst peeling back the film we suggest wiping it first of all with a barely damp cloth. Also, try to always handle the acrylic by the edges or wear clean, soft cotton gloves.

We would suggest that you do not use any kind of chemical solution on the acrylic, just use a clean soft cloth and wipe over very gently to avoid any scratches.

We do offer a sample service if your order is likely to exceed £300. Please contact us to request your sample.

Yes. We can manufacture frames from just about any moulding available. Why not contact us with your requirements.

All frames are designed to hang, and fixings are supplied for this purpose. However, if you want a stand for your frame, and it is small enough, we will happily supply a stand to you free of charge. To ask us, all you need do is put a comment in the "Further Instructions" section on the checkout page as follows: "Please supply stand for frame size [provide us with the frame size] as per your FAQ entry". This applies to wooden frames only.

Every frame we sell is made at our 7,000 ft² state of the art premises in Cambridgeshire. We do not import cheap frames from eastern europe or asia and we do not sell plastic frames. We have the latest computerised equipment and our staff are trained picture framers. We are members of the Fine Art Trade Guild and pride ourselves in the high quality of our work. Our major customers include many household names, and our client list numbers more than 22,000. You are welcome to visit our factory to see for yourself the measures we have put in place to ensure high quality.

All prices on the web site do not include VAT. This is calculated, along with delivery charges, when you add items to your shopping cart.

If you live in a VAT-free part of the UK such as the Channel Islands, we can deduct the VAT for you prior to invoicing. However, this requires some manual intervention at our offices so please contact us prior to placing your order.

We are confident that we can beat any genuine price for the same product, sold on the same terms. Let us have the details and we will see what we can do.

Yes. We publish a standard discount structure.

Despatch of all orders is usually made within approx. 10-12 working days. If you have an urgent requirement we will usually be able to help but please contact us before ordering. If for any reason the timescales cannot be honoured you will be kept informed.

For orders that will be delivered by parcel carrier, you will receive an email on day of despatch with a tracking number.

After the goods are manufactured, we despatch using either Royal Mail or our nominated parcel carrier. Mail usually goes 1st class, and parcels are delivered on a next working day service. The carriers usually deliver between 08:00 and 18:00. Timed deliveries are possible at extra cost - please contact us to discuss.

We do not offer a weeeknd delivery service (other than Royal Mail) on grounds of cost. However, if you really want the goods delivered on a Saturday then please contact us to discuss.

Our delivery charges are calculated and shown when you add your items to the shopping basket, and are based upon destination, weight and size. The lowest charge we have for most of the UK is around £5.00 + VAT, and the highest is approximately £11.00 + VAT. Orders of value over £300 before VAT are delivered FOC mainland UK. For offshore destinations and the highlands of Scotland the charge is more expensive, reflecting the costs imposed upon us by our parcel carriers. Our delivery policy is detailed here

No. You can order as little or as much as you like. However, please be aware of our delivery charges.

The majority of our business is with regular clients from many different business sectors. We have all of the necessary capabilities in place to deal with large regular orders.

Yes, if you are a government body, a multi-national company, or another large and trusted institution we may be able to help. Please contact us and let us know your requirements.

We work hard to keep our prices as low as possible, and keeping our office staff to a minimum allows us to do this. That said, we try to help where we can so if you really don't want, or are struggling, to order online then by all means contact us and we will do it for you.

For businesses and organisations we are happy to discuss terms. Please contact us and let us know your requirements. We do not extend credit to individuals.

We will send you a confirmation email to the address you gave us. This should happen within a few minutes but we have noticed that sometimes the email can be in people's spam folders - directed there by an over-zealous spam filter. If the email hasn't arrived with you within 6 working hours, please contact us.

Payment for goods ordered online will be taken on the day of despatch. If for some reason we are unable to despatch your order within 10 working days we will not charge your card, and you will receive notification from us to that effect.

POLICY In most cases, your order will have been manufactured especially for you. For this reason we do not offer a refund or exchange policy for goods that are not faulty.

The pictures of the moulding sections have been photographed professionally and colour balanced to ensure accuracy. However, due to variations in batches of moulding and how colours are displayed on a computer screen we do not offer any colour guarantees.

The Frame Design Studio is a tool that provides a mock-up of a frame to provide you with as close to a true picture as we can achieve with modern technology. However, although the sections of wood used to build these mock-ups have been professionally photographed, the mock-ups themselves are 'doctored' to provide a more natural representation of the frame under 'normal' conditions.

In short, if exact colour match is very important to you, then you should not rely on the images shown on the web site. If you contact us, we may be able to send a sample, depending on order size (see here).

We recommend using the Fast Frame Finder which allows most flexibility but you can browse frames by material, colour, size, shape and price too by looking at the frames menu on the left - open it now.

Most people nowadays use our Design Studio for designing frames and mounts. We also have one for designing mirrors

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